**Refund and Returns Policy for LinkMarkt.eu**

**Last Updated: [01-01-2025]**

At LinkMarkt.eu, we want you to be satisfied with your purchase. This Refund and Returns Policy outlines our practices for handling returns and refunds. By making a purchase on our website, you agree to the terms outlined in this policy.

### 1. Returns

We accept returns for most items within [insert number] days of delivery. To qualify for a return:

– The item must be in its original condition, unused, and in the original packaging (if applicable).
– You must provide proof of purchase, such as an order number or receipt.

**Exceptions:** Some items may be ineligible for return due to hygiene reasons or specific product policies (e.g., custom-made items, digital downloads). Please check the product description for any such exceptions.

### 2. Return Process

To initiate a return, please follow these steps:

1. **Contact Us:** Reach out to our customer service team at [Your Email Address] before returning the item.
2. **Return Authorization:** You will receive a Return Merchandise Authorization (RMA) number and return instructions.
3. **Package the Item:** Carefully package the item to avoid damage during return shipping. Please include the original packaging and accessories.
4. **Ship the Item:** Return the item to the address provided in the return instructions. You are responsible for the return shipping costs unless the return is due to an error on our part or a defective product.

### 3. Refunds

Once we receive your returned item and confirm that it meets our return policy conditions, we will process your refund. Refunds will be issued to the original payment method used for the purchase.

– **Processing Time:** Please allow [insert number] business days for the refund to be processed after we receive the returned item, depending on your financial institution.
– **Shipping Costs:** Original shipping costs are non-refundable unless the return is due to a seller error or defective product.

### 4. Exchanges

If you received a defective or incorrect item and wish to exchange it for the same item, please contact us at [support@linkmarkt.eu] for assistance.

### 5. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within [insert number] days of receiving the product. We will work with you to resolve the issue, whether that involves a refund or a replacement.

### 6. Changes to This Policy

We reserve the right to update this Refund and Returns Policy at any time. Any changes will be posted on this page, and updates will be indicated by the “Last Updated” date. We encourage you to review this policy periodically.

### 7. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at:

Email: support@linkmarkt.eu
Address: Maxhütte-Haidhof, Bayern 93142