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Why do direct contacts increase the closing rate?

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At a time when many companies rely on automated processes and anonymous online communication, one crucial factor is often underestimated: direct contact with the customer. Especially in the local market and for services, it is not only the offer that determines success – but above all how quickly and personally a prospective customer is reached. […]

WhatsApp as a direct contact channel for companies?

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At a time when customers expect quick responses, direct communication is becoming increasingly important. Traditional contact forms or long e-mail channels are often ignored or answered with a delay. Instead, more and more companies are opting for simple, direct channels – and this is exactly where WhatsApp comes into play. WhatsApp is no longer just […]