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How customers make decisions today – and what companies need to understand?

The days of spontaneous purchasing decisions are over In the past, a good location, a large sign or an advertisement in the newspaper was enough.Today, almost every decision goes through a digital filter. Before a customer calls, writes or buys, they usually already have: The actual purchase decision is often made even before the company […]

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Why should companies no longer sell, but explain?

From salesperson to problem solver – the change in digital marketing Many companies still try to actively “sell” their products or services. However, customer behavior has changed fundamentally. Today, people no longer buy because someone is selling well.They buy because they understand. And this is where the difference begins. 1. the modern customer informs himself […]

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